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2 cycle engine

Retail is a Two Cycle Engine: Why Task Management is Vital to Success

The engine that powers a successful retail business must be balanced between two things: high-octane fuel to accelerate sales and premium motor oil to lubricate the supply chain. The fuel that drives retail sales is composed of: Amazing products Competitive pricing Knowledgeable and motivated store associates Outstanding customer service The oil that lubricates the retail... More
california state flag

BYOD Update: California Employers Must Pay For Cell Phone Use By Employees

In the case of Cochran vs. Schwan’s Home Service, a California appellate court ruled yesterday that employers in that state must reimburse employees for any work related use of a personal phone. Now, the million dollar question is this:  How much exactly needs to be reimbursed? On this issue, the ruling is less than clear —... More
brand momentum

How Workforce Management Software Improves Marketing, Sales, and Merchandising Programs.

Brand Momentum is an innovative experiential marketing, sales, and merchandising services agency based in Ontario, Canada. Supported by an experienced and talented team of sales and marketing professionals, Brand Momentum has a passion and reputation for consistently delivering superior marketing services that connect brands with consumers. “It’s a unique blend of talented people, expert processes and innovative... More
Image Credit: Telerik

Workforce Management Software: Pros & Cons of Native vs. Web Apps

In today’s mobile first world, more companies have more employees doing work in remote locations.  These employees are almost always equipped with smartphones and or tablet computers.  Sometimes these mobile devices are owned by the company and issued to full time employees.  Sometimes the employees themselves own these devices and work part time as contractors. ... More
herding cats

7 Reasons Why Merchandisers Need Cloud-Based Workforce Management Software

Running a world class merchandising operation is like herding cats. You can try and try but sometimes they just won’t cooperate. Managing a remote workforce is a little like that. There are things you can control and things you can’t. Success requires a blend of insightful strategy, expert processes, talented people, disciplined execution, and innovative... More

What do Blogging, Bowling and Workforce Management Have in Common?

Answer:  nothing, except that all three require a careful combination of people, process and technology. Allow me to explain.  Last week, Natural Insighters dusted off their bowling shoes (velcro and all) and hit the bowling alley for a company outing where people, process and technology came together for a perfect evening. First, The People… Then... More
AMS high res logo

How Great Merchandisers Improve In-Store Operations

American Merchandising Specialists (AMS) is a nationwide merchandising company dedicated to increasing sales for clients through brand representation, product training, technical services, merchandising and inventory management. “Our success at AMS depends on a unique combination of great people, expert processes and innovative technology” said AMS President, Chris Nozet.  “Because we have a large and decentralized workforce... More

The Birds and Bees (and Trees) of Workforce Management Software?

It’s been a year since I joined the talented and dedicated team here at Natural Insight. During this time, part of my responsibility has been to freshen up the branding, messaging and online marketing in support of our innovative workforce management software. While I’ve always loved the name “Natural Insight” — I found myself looking... More

Why Workforce Management is Like Peanut Butter & Jelly

Peanut butter sandwiches are good. Jelly sandwiches are also editable. But peanut butter AND jelly sandwiches is where the magic really happens. In that sense, PB&J is a bit like workforce management software for retail merchandising. To do it right, you need to have all of the ingredients.  You need reps who are both qualified (peanut butter) AND... More
apple store

Modern Retail Done Right: Lessons Learned from the Inventor of the Apple Store

Q:  What do next generation retail startups like Dollar Shave Club, Birchbox, Bonobos and Warby Parker have in common with Apple? A:  They are all experimenting with best practices for the next generation of retail — and they’ve all taken a page (or two, or three) from Ron Johnson’s playbook. Who’s Ron Johnson?  He’s the guy Steve... More